Quick Facts

  • Common operating picture for road issues, incidents and planned events.
  • Hosted web service that works in all modern internet enabled devices, without installing, managing or maintaining software.
  • Available as a Municipal511 add-on or standalone service.
  • Hosted web service that works in all modern internet enabled devices, without installing, managing or maintaining software.
  • Email notification to distribution lists, with fax and SMS options.
  • Can be integrated with public safety applications, including GIS, dispatch, AVL, etc.
  • Add-ons include private map layers, that can be shared selectively.
  • Priced per population to municipal governments; and when purchased by upper tier, lower and single tier municipalities serving the same population are eligible for service as well.
  • Business Manager previously led the development of interoperable national and provincial public safety situational awareness systems and protocols.


Transnomis Responder511 was launched as an add-on to Municipal511, and is also available as a standalone solution.

Responder511 can serve as a regional common operating picture; that can be expected to be used during major incidents and planned events, because it is used regularly by many response organizations. New issues in the past 15 minutes to 24 hours can be highlighted on the map.

Responder511 supports mapping, managing and communicating road obstruction issues, incident and planned event information. It can also be used to map emergency access points, persistent hazards and asset locations.

Communicating issues and updates is supported with push email notification to distribution lists; with the option of adding fax and SMS. Responder511 can be integrated with GIS, AVL, dispatch, and other applications.

The map view includes road information from open road data sources and other Transnomis clients. Overlays include Google traffic and numerous weather options. Navigation features include sticky location (always centered) and Google routing options based on current traffic.

The web service works in all common web browsers. It scales from small smartphone displays to ultra-high definition display walls.

Key Outcomes

  1. Faster call times.
  2. Shared situational awareness within and across regions during major incidents and planned events.

Add-on, Options

Responder511 service options include the following:

  • Private mapped data layer, that can be shared selectively.
  • Fax and SMS push notification options.
  • Integration GIS, dispatch, AVL, asset location, …

Visual Presentation

Road issues are presented on the map with an icon that reflects the roadwork, incident, condition, etc. type. Clients are encouraged to add additional attributes to their road issues, which are presented as secondary icons. E.g. “Road Closed – No Emergency Access” will display a red road closure sub-icon.

Road issues posted for the future include a sub-icon that indicates it is in the future. The public map at presents future issues for the 7 days in advance of the start time. Within the client application, future issues can be turned on and off. The latest issues can be highlighted.

Road issues can be posted with multiple road segments. Detour routes may be added to an issue, and will be displayed with a detour icon. Unmaintained winter roads can be posted for multiple roads as one issue, months in advance.

Road segments display as lines, and Responder511 features a follow the road mapping feature. Simply click at the start and end of a road segment, and the line will be created along the road. Additionally, Responder511 will automatically describe the location or segment. E.g. “White Lake Road 22m Northeast of Green Meadow Road”. Polyline and polygons are also supported.

Many of the data layers are supported with the Emergency Management Symbology (EMSymbology) that was developed with funding from the Natural Resources Canada GeoConnections Program.


Responder511 is priced to municipalities by population. If a county or regional government purchases Responder511, the lower-tier and single tiers serving the same population may use the service without additional fee. When purchased as a Municipal511 add-on, the price drops significantly. This unique pricing model aligns with Transnomis mission to map all road obstructions for emergency responders, and public works who also need to know what is going on within and around their municipality.


For more information, email