This white paper will examine the current state of road permitting, with a particular focus on the difficulties inherent to the paper and PDF form processes that are used in many municipalities.
A digital-first approach could offer a solution to municipalities struggling with increasing workload and a mandate to rethink old business processes. For road authorities, a digital permitting system could help to save resources, provide more efficient service, and even detect potential conflicts.
A digital transformation in road permitting can address these long-standing pain points, many of which will be explored in detail in this paper.
